15.5-EN-How-to-automatically-set-submitter-when-the-record-producer-is-submitted-v1.md

+How to automatically set submitter contact when a record producer is
+submitted
+
+When cases are created from record producers, the field "submitter
+contact" is not automatically set. The logic for setting the submitter
+automatically must be configured by the process designer. This user
+guide is relevant if you want the user who submitted the case to be
+automatically set as the submitter of the case as well.
+
+The procedure is to open the record producer in Studio and hard code the
+field "channel" to "portal", which in turn gets the users contact person
+object and adds it to the case.
+
+**Prerequisite**:
+
+1.  User is logged in
+
+2.  User has English as preferred language
+
+3.  User has created an application like the one in user guide 15.2 "How
+    to define a new process"
+
+4.  [The application contains a record producer]{.underline}[^1]
+
+**Steps**:
+
+1.  Navigate to the process you wish to define
+
+    a.  In the filter navigator, go to: **UH Core** \> **FUP** \>
+        **FUP**
+
+    b.  Search your way to the process you wish to define[^2]
+
+    c.  Open the process
+
+2.  Click «**Edit in AES**»
+
+3.  Click the cogwheel "**Edit application properties**"
+
+4.  Click "**Open app in Dev Studio**"
+
+5.  Open the record producer\
+    ![A screenshot of a computer Description automatically generated
+    with medium
+    confidence](./15.5-EN-How-to-automatically-set-submitter-when-the-record-producer-is-submitted-v1/media/image1.png){width="2.4579680664916888in"
+    height="3.039423665791776in"}
+
+6.  In the field "Script", add a line:\
+    current.channel=\'portal\';\
+    ![](./15.5-EN-How-to-automatically-set-submitter-when-the-record-producer-is-submitted-v1/345ec7dea00b805a4a20bf1f47550ffe2a51a4d6.png){width="4.6875in"
+    height="2.0in"}
+
+7.  Click "**Update**"
+
+The result is that when new cases are created with the record producer,
+the submitter of the case is automatically set as the submitter of the
+case.
+
+[^1]: If the application doesn't have a record producer, you can follow
+    the user guide
+    [here](https://docs.servicenow.com/bundle/tokyo-application-development/page/build/app-engine-studio/task/add-a-record-producer.html),
+    to create a new one.
+
+[^2]: From the list you are only able to see the functions. You can open
+    the function and find the subfunction in the related list: "Function
+    analysis" to navigate down the hierarchy. There are 3 levels in
+    total, and in the last level, you will find the processes.